Customer Service Center

You may contact the Customer Service Center by calling 978-459-9000 or toll-free 877-671-2265.

Customer Service Center Hours (EST):

8:00 a.m. to 5:00 p.m.
8:00 a.m. to 5:00 p.m.
8:00 a.m. to 5:00 p.m.
8:00 a.m. to 6:00 p.m.
8:00 a.m. to 5:00 p.m.
8:30 a.m. to 12:30 p.m.

Visit or Contact a Branch

If you’d like to visit or contact a specific branch, please visit our LOCATIONS page for branch information and hours of operation.

Report a Lost or Stolen Debit Card

To report a lost or stolen Debit Card, please call our card processing center at 800-472-3272. Representatives are available to assist customers 24 hours a day.

Online & Mobile Banking

More and more customers are using Online and Mobile Banking to manage their Enterprise Bank accounts.

Click here to enroll in Personal Online Banking.

Due to the complexity of business accounts, we ask our business banking customers to complete a Business Online Banking Agreement. To complete the Agreement, or for more information, please visit any Enterprise Bank branch location.

Click here for information on Mobile Banking.

Telephone Banking System

A variety of automated services are available 24 hours a day, seven days a week through our telephone banking system. Using a touch tone phone, simply call 978-934-8740 or toll-free 800-464-2265. You can obtain your account balances, review transactions, transfer funds, report a lost or stolen Debit Card, and more. If you need to establish your telephone banking pin number, please contact our Customer Service Center or your local branch.

Send an Email

If you prefer to submit your question by email, please complete the form below. For your privacy and confidentiality, please do not include any personal information such as account numbers or social security numbers. All email received before 4:30 p.m. (EST) will be answered on the same business day. Email received after 4:30 p.m. (EST) will be answered on the following business day.

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To speak with one of our trusted advisors call 978-459-9000, toll-free 877-671-2265, or Contact Us