Our Heritage:

In the late 1980s, Massachusetts faced a severe economic downturn. As George Duncan watched his city struggle, he joined other visionaries to help influence the recovery. Together they imagined a new kind of independent, innovative bank - one that would value the entrepreneurial spirit and stimulate the economy by helping to create new businesses, meaningful jobs, vibrant communities, and a dynamic work environment in which employees could grow and prosper.

This vision became Enterprise Bank.

Funded by George and local investors, Enterprise Bank opened its doors on January 3,1989. Today our bank remains true to the founding vision. Working one-on-one with each customer, our growing team of knowledgeable, experienced financial professionals continues to help businesses of all sizes dream big and achieve their goals. We are proud of our successes through the years... honored to have earned the trust of our customers... and as dedicated as ever to creating growth for the businesses and communities we enthusiastically serve.

George Duncan, Founder and Chairman

Mission Statement

Enterprise Bank is a commercial bank and financial services company headquartered in Lowell, Massachusetts, which is committed to remaining independent. Working together as a team, our mission is to help create successful businesses, strong, vibrant and prosperous communities, and to create opportunities and wealth for our customers, shareholders and employees. Enterprise Bank is a commercial bank whose focus is to serve the financial needs of businesses, non-profits, professional practices, high net worth individuals, and their related consumer needs. As its name suggests, Enterprise Bank is dedicated to the advancement of the "entrepreneurial spirit."

Our employees are our most important assets and are essential to ensuring our success. We are committed to attracting, developing and retaining high-quality individuals. Our employees are expected to maintain the highest standards of personal and professional integrity, a strong ethical code, and to maintain strict confidentiality at all times. Employees are expected to be knowledgeable, responsive, customer-focused, provide expert personalized service and be fully committed to the highest standards of excellence. In return, Enterprise Bank's commitment is to provide employees with a stimulating, congenial atmosphere, which contributes to their professional development, and to provide specific financial incentives based on their individual contributions to the growth and profitability of the Bank. Employees are encouraged to take advantage of training opportunities to empower them to learn, grow and advance. Each employee must fully appreciate his or her role and participate accordingly as an active member of the Bank's overall service, sales, technology and knowledge-based culture.

Enterprise Bank is committed to building strong communities. We believe that social responsibility and business acumen go hand-in-hand. We are active participants in a large number of broad-based community and economic development projects encompassing the culturally diverse interests of our markets. In addition to providing financial assistance to the community, all employees are encouraged and supported to contribute personal time and leadership to help community organizations. It is critical that these activities position the Bank to be aware of and respond meaningfully to the important community, civic and cultural needs of our service areas. We believe that doing good for the communities we serve is the surest way to do well by our shareholders.

Our corporate values

Integrity - We hold ourselves to the highest ethical standards in our relationships with customers, vendors, regulators, fellow employees, and other members of our communities.

• Honoring our commitment to keep all customer information confidential.
• Being fair, truthful, and impartial in conducting all transactions.
• Treating every person with dignity and respect.
• Acting responsibly, realizing the impact our actions have on our communities we serve.

Community - We play an active role in making every community in which we operate a better place to live and work.

• Taking on leadership roles and actively participating in community organizations to address the specific needs of our communities.
• Investing and continually re-investing in our communities, giving time, money, support, helping hands, and expertise.
• Supporting local businesses in their pursuit of success.
• Celebrating the diversity that exists within our communities.

Excellence - We strive to excel in whatever we do.

• Building relationships by anticipating needs.
• Exceeding expectations by listening and offering solutions.
• Providing knowledgeable, trained professionals who specialize in their field.

Teamwork - We will work together to create an open culture in which employees share ideas, technologies, information and talents.

• Communicating effectively and efficiently with internal and external customers by following service standards like the "Sundown Rule" and the "Buck Stops Here".
• Being Responsive, Dependable, and Respectful of each other and the customers.
• Supporting each other, our customers and our communities.
• Creating a work environment that fosters personal and professional growth through the use of mentoring.

Professionalism - We are committed to providing an environment founded on integrity, excellence and teamwork that helps our employees develop to their fullest potential and benefit the customers and communities they serve.

• Treating everyone as you would like to be treated.
• Providing opportunities for career and educational advancement.
• Being empowered to make decisions and take initiative.
• Maintaining an atmosphere that inspires confidence.

At Enterprise Bank we adhere to the Sundown Rule, The Buck Stops Here Rule and 5-Star Service Excellence.

For a complete listing of Executive and Senior Management, please click here.